Call Center Outsourcing Program
We understand the importance of excellent customer service and we can help you establish a world – class call center in Mexico to provide an optimal service, without legal exposure and minimal capital investment, while you keep full control of your operation and quality.
Our knowledge of the Mexican market, as well as our legal framework, infrastructure, professional staff, and proven track record of excellence will ensure that you get your Mexican Call Center up and running quickly.
We have years of experience and we know the many unique challenges that global companies face every day. We know that your call center is a critical communications hub for your business and we are prepared to support you and be committed to ensure a real engagement with customers and suppliers.
Key advantages of a Mexican call center
- Reduce Call Center Agent Cost! Globally-Competitive Hourly Rates
- Fluently Bilingual, Bicultural, and Well-Trained Professional Workforce
- Talent Management: Recruitment & Payroll Processing
- World-Class Infrastructure
- Convenient Proximity to the U.S. Border with Strategic Locations in Mexico
- No Legal Liability in Mexico
Technical Support & Repairs
Order Management & Fulfillment
Employee Attendance Hotlines
24/7 After-Hours Service
We have experience in key industries
- Financial Services
- IT Services